Pet Evac Pak, LLC®
B2B Shipping Policy

When will my order be shipped?

We build to order and depending on the size of the order most orders ship within 2 weeks, larger orders can take up to 60 days from receipt of the purchase order. If you need partials please note on your order that you will accept partials.

What shipping carrier do you use?

All shipments are FOB from Reno NV and the responsibility of the purchasing organization. If you want us to use our preferred carrier we can bill back for the actual charges.

How do I track the shipment of my order?

Confirmation with tracking information will be e-mailed to you once the order has shipped.

Do you ship internationally?

We currently do not ship internationally.

Damaged/Missing Items

When your delivery is received, it is your responsibility to note the condition of your shipment and record the piece count at the time of delivery. Any damages or shortages must be reported to Pet Evac Pak within 3 business days of receipt. Any discrepancies after that time frame may be considered void.