When will my order be shipped?

Most orders are shipped within 3-5 business days. Air shipments will receive priority processing.

What shipping carrier do you use?

Our standard shipping is UPS ground 3-5 day delivery or USPS where available. You may also choose UPS 2-Day Service or Next Day Air for an additional charge.

How do I track the shipment of my order?

CLICK HERE to track your UPS shipment (if you are not signed in, you will first be taken to the sign-in page).

How do you determine shipping charges?

We ship via UPS which charges by the weight of the package. Please note that many of our emergency survival kits, emergency food, and emergency water supplies are somewhat heavy items. USPS is by weight and box dimensions or priority.

International – We currently do not ship internationally.

Damaged/Missing Items

When your delivery is received, it is your responsibility to note the condition of your shipment and record the piece count at the time of delivery. Any damages or shortages must be reported to Pet Evac Pak within 3 business days of receipt. Any discrepancies after that time frame may be considered void